Hello Friends, In this blog post we will discuss the most common problem with email marketing users that is The SMTP Account has been suspended. Most online business runners or email marketing users are facing a most common and critical problem which is a suspended email account or we can also say SMTP account suspension.
Within this blog post(The SMTP Account has been suspended), we will see the answers to a few of the most asked questions from email marketing users regarding SMTP account suspension like Why would my email account be suspended?…
… What does it mean if your account is suspended? How do I Unsuspend my email? How do you get unsuspended?|The SMTP Account has been suspended|
Users spent lots of money on purchasing the ESP and after putting lots of effort with their ESP support team they build up or complete their account especially if they are not from a technical background|The SMTP Account has been suspended|
Once their account is fully set up they shoot their first email campaign with a positive outcome in their mind but they suddenly receive an email that their email account has been suspended or their SMTP account has been suspended.
This seems like an awkward moment for ESP users. and the user does not have any idea why it happened or has a suspended email account.
Here in this situation, users lose their time and money. And a loss of business too.
Now the question is why did it happen? and was it a big deal to reactivate the SMTP account or suspend the email account?
Friends I tell you the most responsible factors for your suspended email account are your carelessness and half-knowledge about the email campaign and ESP and their policy which we usually never read at the start.
Most of the ESP has an average allowable range for spam and bounce emails. it is generally 2-5% which depends on the respective ESP. And once you cross this limit the SMTP provider immediately suspends your account as you violate their policy.
And the most painful situation after this is the user remains helpless to reactivate their suspended email account, Why?
The reason is quite simple. Once an email account gets suspended the SMTP or ESP provider sends you an email asking for the reason for this and they also check your website and all possible mediums that you have attached to get your subscribers.
If you have a full-functioning website along with a contact and subscriber form then it becomes an easy task to reactivate your suspended account for the very first time though it is very difficult to repeat this mistake as it is hard to reactivate your suspended email account.
And if you sent your email campaign to a purchased or third-party list and you don’t have a website to show you, subscribers,…
… collection source then your email or SMTP account remains suspended and you are not left with any option except to create a new account with a new email id and new website domain within the same ESP.
With the same configuration, you can create an account with other ESP providers but it will not work for a long time.
What is the most important thing you should do to get rid of this situation if you are sending an email to a third-party email list?
Your main motive should minimize the spam and bounce percentage as it should not cross the allowable range however most ESP or SMTP gives one more chance with a first-time warning but users take this warning very lightly the first time.
How can you minimize your spam and bounce email rate to stop suspended email accounts?
This is very simple but you need to follow a strict rule while sending an email campaign.
Dedicated IP or Domain:
If it is possible please purchase a dedicated domain to send your email from the address. If the domain will be dedicated then it has no chance of its IP being listed on any blacklist as you will have a dedicated IP and you will control all the usages of your domain.
Email list verification:
Never forget to clean our email list each time before sending your email campaign. In general, most of the ESP provide basic email cleaning tools where they generally check for MX records as their prime function is to send your email campaign.
So it is your responsibility to clean your email list with a third-party email list cleaner or email verifier.
Configure Spam & Bounce hook point
This is also a most important configuration to reduce your spam and bounce emails. Most of the ESP have this facility to get your spam and bounce records after sending the email campaign but for doing this you need to set the endpoint or hook from your SMTP to your ESP.
By doing this your ESP is capable of making a list of spam and bounce emails and the benefit of this is that when you send an email campaign next time then your email is not being sent to these email addresses and there is less chance to increase your spam and bounce email percentage range as you are catching those emails in every run.
You can also go through a few important blog links related to email marketing below:
How to stop email from falling into the user’s spam folder.
See a few best tips for effective email marketing.
Learn Email marketing in Hindi.
30+ Best Email marketing service providers study and reviews.
8 Best Tips for sending a successful email campaign.
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Conclusion:
To stop or reduce suspended email accounts you need to be aware of the little functioning of ESP or SMTP. You can not rely on the ESP support team as they are ready to provide a tutorial for each of your problems but it is not their complete mistake as sometimes they are busy too|The SMTP Account has been suspended|
So you should read the tutorial completely and never start your email campaigning just after your account email gets verified instead follow the whole procedure and read the document carefully and if you are unable to understand them then you can surely ask the support team. They will set up your full account. Once you are all done with all checks then start to shoot your email campaign you will get a good result with at least no suspended email account|The SMTP Account has been suspended|
Using this blog(The SMTP Account has been suspended) we have gone through Why would my email account be suspended? What does it mean if your account is suspended? How do I Unsuspend my email? How do you get unsuspended?
Hope! you would have enjoyed this post(The SMTP Account has been suspended), please feel free to write us if you have any confusion related to this blog post. You can write to us at a5theorys@gmail.com. Have a great time!
